Thank you for visiting hortau.com (the “Website”), for using the Irrolis or Web applications (collectively referred to as the “Web Apps”) or for using the Hortau Mobile iOS/Android mobile applications (the “Mobile Apps”) provided to you by Hortau Inc. (the Website, Web Apps and Mobile Apps together are our “Products”; the Web Apps and Mobile Apps are collectively referred to as out “Apps”), a corporation with its headquarters in Lévis, Québec, Canada and offices in San Luis Obispo, CA, USA (“Hortau”, “We”, “Us”). We respect the privacy of every individual who visits our Website and use our Websit and Apps and are sensitive to privacy issues on the Internet. We believe it is important that you know how we treat information received about you.
2 - WHAT INFORMATION WE COLLECT
We collect and use several types of information from and about you on our Products.
2.1 - INFORMATION WE COLLECT ON THE APPS
- Personal Information:
Online Accounts: To use our Apps, you need to sign up for an online account and we may ask you to provide us with Personal Information such as your [name, company name, company email address, username, password, company phone number, product preferences.
Marketing Communications: If you would like to receive marketing communications from us, you may do so by signing up on the Website (hortau.com). We will ask you to provide your email address or phone number, so we can send you marketing materials.
- Usage Information:
We will also collect usage information, including your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access the Apps, and usage details.
- Non-Personal Details About Your Apps Interactions,
We will also collect the full Uniform Resource Locators (URLs), click stream to, through and from our Apps (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
- Location Information:
When you use our Apps, the Apps collect real-time information about the location of your device.
2.2 - INFORMATION WE COLLECT ON OUR WEBSITE
- Personal Information:
When you contact us to make inquiries or register to receive our newsletters and other marketing material we ask you to provide us with Personal Information such as your name, company name, title, company email address, company city and state/province.
- Usage Information:
We will also collect technical information, including your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access the Website, and usage details.
- Non-Personal Details About Your Website Interactions,
including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
2.3 - INFORMATION WE COLLECT BY OTHERS MEANS
- Cookies and Other Automatic Data Collection Technologies:
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). To learn more or to opt-out of tailored advertising please visit Digital Advertising Alliance of Canada Opt-Out Tool for information on how you can opt out of behavioral tracking on our Products and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically is statistical data and does not include Personal Information. However, we may maintain it or associate it with Personal Information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: estimate our audience size and usage patterns, store information about your preferences, allowing us to customize our Website according to your individual interests, speed up your searches, and recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Flash Cookies. Certain features of the Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Website. Flash cookies are not managed by the same browser settings that are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
- Web Beacons. Pages of the Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- In Person:
When you visit a booth we have at a tradeshow or other similar event, or when one of our employees goes on your premises, we may ask you for certain information while you interact with one of our team members. This may include contact information, such as your name, company name, title, company email address, company city and state/province as well as information about your property size and crop cultivated
- Communicating With Us:
When you contact us about a customer service issue, or to make other inquiries, we collect the content of those communications, and any additional information about the method of communication such as phone, SMS, email, chat, or through social media platforms. For example, if you email us, we will collect your email address, if you send us a text message, we will collect your phone number, and so on.
- Information we Collect About You from Third Parties:
We may receive Personal Information about you from various third parties and public sources, such as credit card issuers, financial partners and data analytics firms. We may collect information about you in connection with investigations into fraudulent or criminal activities on our site and in our stores. We may also collect information from other sources, including for example, joint marketing partners, data analytics firms, public databases, publicly available social media pages, and other third parties we work with. For example, we use Mixpanel services which analyze the comportment our users across our Products, this helps us to provide you with a better customer experience.
Google Analytics. We use Google Analytics, web analytics services provided by Google, Inc to help us measure traffic and usage trends. Google Analytics sets a cookie to evaluate your use of the Website and compile reports for us on activity on the Website to help us understand how visitors engage with the Website and track visitor interactions. Google Analytics collects information anonymously and without identifying individual visitors. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google states that it will not associate your IP address with any other data held by Google. By accessing this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Google Analytics uses its own cookies to store information, such as what time the visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. To disable this type of cookie, some browsers will indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis. In addition to declining cookies, you can also install the Google Analytics Opt-out Add-on in your browser https://tools.google.com/dlpage/gaoptout?%22%20%5Ct%20%22_blank, which prevents Google Analytics from collecting information about your website visits. Learn more about the Google Analytics Opt-out Browser Add-on and other Google Analytics privacy information https://support.google.com/analytics/answer/6004245.
- Information we Create Ourselves:
We may aggregate and/or anonymize personal information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose. For example, we may calculate the percentage of our site users in a specific region.
3 - HOW WE USE YOUR INFORMATION
We use your information, including your Personal Information to manage our business and to maintain and develop commercial relationships with you. We will collect, use, and disclose such information only to the extent that is necessary for those purposes.
We use information that we collect about you or that you provide to us, including any personal information.
- To present our Products and their contents to you.
- To provide you with information, products, or services that you request from us.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it, such as facilitating the administration of your purchases, lease, warranty, maintenance program and any recall notices.
- To provide you with notices about your account.
- To carry out our obligations and enforce our rights arising from any contracts with you or to comply with legal requirements.
- To notify you about changes to the Products or any services we offer or provide through it.
- To improve our Products or services, marketing, or customer relationships and experiences.
- To allow you to participate in interactive features, social media, or similar features on our Products.
- To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
4 - HOW WE SHARE YOUR INFORMATION
4.1 - SHARING WITH OUR PARTNERS
We may provide your data, including your Personal Information, to our affiliated companies and brands, to third parties who provide services to you or us, to promotional partners, to social media companies, or to other third parties as needed to carry out our business, or comply with a legal obligation.
4.2 - OTHER DISCLOSURES
5 - HOW WE STORE AND SECURE YOUR INFORMATION
5.1 - INFORMATION SECURITY
We are committed to protecting the confidentiality, integrity, availability and privacy of your Personal Information. We have put appropriate physical, technological and procedural security measures in place designed to help prevent your Personal Information from being lost, used, modified or accessed in an unauthorized way, or improperly disclosed. Examples of such measures include restricted access to offices, training of personnel, using passwords and well-defined internal policies and practices. We also use encryption technology and Secure Socket Layers (“SSL”) in all areas of the Products where your personal account information is required, which means the Personal Information you submit to us via the Products is encrypted by your device and decrypted again on our side. Your personal account information and transaction history are kept behind a firewall.
In addition, we limit access to your Personal Information to those employees, agents, contractors and other third parties who have a business need-to-know. They will be required to process your Personal Information only on our instructions and they are subject to an obligation of confidentiality. Our service providers are required to maintain adequate security protections in place designed to help safeguard your Personal Information and are not permitted to use it for any purpose other than fulfilling services to us.
Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. Any transmission you provide is at your own risk. Once we have received your information, we will apply our security practices to try to prevent unauthorized access, use and/or disclosure If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “How to contact us” section below.
5.2 - INFORMATION RETENTION
We may retain non-personal information that has been sufficiently aggregated or anonymized for a longer period.
5.3 - WHERE WE STORE INFORMATION
6 - OTHER WEBSITES AND SERVICES – THIRD PARTY PAYMENT SERVICE
7 - GOVERNING LAW
The Products are operated from Lévis, Province of Quebec, Canada. Any conflict between you and us is therefore subject to the laws applicable in the Province of Quebec and the applicable laws of Canada. Furthermore, you hereby agree to submit to the exclusive jurisdiction of the courts of the Province of Montréal in respect of any action or proceeding arising out or related to the Website.
8 - YOUR ACCOUNT INFORMATION AND PROFILE/PRIVACY SETTINGS
- Update your account at any time by logging in and going to the section Edit Profile.
- Unsubscribe from email communications from us by clicking on the “unsubscribe link” provided in such communications or by sending an email to [email protected]. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, technical and security notices).
9 - HOW TO ACCESS AND CONTROL YOUR PERSONAL INFORMATION
9.1 - GENERAL
9.2 - IF YOU ARE A RESIDENT OF THE EUROPEAN ECONOMIC AREA (“EEA”)
We are the data controller of your information. Please contact us at [email protected] with your name, email address and any additional information, we would need to reply to your request and we will reply to your request in a 30 days delay.
As an EEA resident, you have specific rights regarding the handling of your information under the EU General Data Protection Regulation. As the data controller of your Personal Information, we must reply to your request relating to: your right to be informed; your right of access; your right to rectification; your right to erasure; your right to restrict processing; your right to data portability; your right to object and your rights in relation to automated decision making and profiling. Some of your rights may be subject to some limitations or exceptions.
9.3 - IF YOU ARE A CALIFORNIA RESIDENT
10 - HOW TO CONTACT US
If you are a resident of the EEA and have an unresolved privacy or Personal information collection, use, or disclosure concern that we have not addressed satisfactorily, please contact the EU Data Protection Authorities. For more information on how to contact the EU Data Protection Authorities, click here.